This Privacy Policy will help you better understand how we collect, use, and share your personal information. If we change our privacy practices, we may update this privacy policy. If any changes are significant, we will let you know via updates on this website, and you can always reach us with any questions or concerns atadmin@thera-posture.com.
We carefully analyze what types of information we need to provide safe and private transactions on this website as mandated by law, and we try to limit the information we collect to only what we really need. Where possible, we delete or anonymize this information when we no longer need it. When building and improving our website, our engineers work closely with our privacy and security team to build with privacy in mind. In all of this work, our guiding principle is that your information belongs to you, and we aim to only use your information to your benefit.
If a third party requests your personal information, we will refuse to share it unless you give us permission or we are legally required. When we are legally required to share your personal information, we will tell you in advance, unless we are legally forbidden.
We generally process your information when we need to do so to fulfill a contractual obligation (for example, to process your payments to transact on this platform). Laws in the European Economic Area (“EEA”) and in the United Kingdom (“UK”) call these reasons “legitimate interests.” These “legitimate interests” include:
We only process personal information for these “legitimate interests” after considering the potential risks to your privacy and balancing any risks with certain measures—for example, by providing clear transparency into our privacy practices, offering you control over your personal information where appropriate, limiting the information we keep, limiting what we do with your information, who we send your information to (if ever), how long we keep your information, or the technical measures we use to protect your information.
We may also process your personal information where you have provided your consent. In particular, where we cannot rely on an alternative legal basis for processing, where you direct us to transfer information to a third party for a transaction (including in the context of some of our sales and marketing activities). At any time, you have a right to withdraw your consent by changing your communication choices, opting out from our communications, or by contacting us.
We believe you should be able to access and control your personal information no matter where you live. You have the right to request access to, correct, amend, or delete your information. Please note that a number of these rights apply only in certain circumstances, and all of these rights may be limited by law.
If you are a website visitor or other individual that TheraPosture has a direct relationship with, please submit your data subject request through our email. Please note that if you send us a request relating to your personal information, we have to make sure that it is you before we can respond. In order to do so, we may use a third party to collect and verify identification documents. Further information about rights available to US residents can be found below under the header “United States Regional Privacy Notice.”
If you are not happy with our response to a request, you can contact us to resolve the issue. If you are located in the EEA or UK, you also have the right to lodge a complaint with your local data protection or privacy authority at any time.
Finally, because there is no common understanding about what a “Do Not Track” signal is supposed to mean, we don’t respond to those signals in any particular way.
We are a US-based company, but we work with and process data about individuals across the world. To operate our business, we may send your personal information outside of your state, province, or country. This data may be subject to the laws of the countries where we send it. We take steps to protect your information when we send your information across borders.
If you are located in the EEA, the UK, or Switzerland, your personal information is controlled by Theraposture LLC. When we send your personal information outside of the EEA, UK, or Switzerland, we do so in accordance with applicable law.
Finally, while we do what we can to protect your information, we may at times be legally required to disclose your personal information (for example, if we receive a valid court order). We respond to such orders by following the Guidelines for Legal Requests.
We will retain your personal data only for as long as necessary to fulfill the purposes for which we have collected it. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of your personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means and the applicable legal requirements. We will also retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Please refer to our supplemental privacy policies, as relevant, for further details on the retention of your personal information.
Our teams work tirelessly to protect your information and to ensure the security and integrity of our website. We also have independent auditors assess the security of our data storage and systems that process financial information. However, we all know that no method of transmission over the Internet or method of electronic storage can be 100% secure. This means we cannot guarantee the absolute security of your personal information.
If you would like to ask about, make a request relating to, or complain about how we process your personal information, please contact us through our email: admin@thera-posture.com. If you would like to submit a legally binding request to demand someone else’s personal information (for example, if you have a subpoena or court order), please follow your country’s Guidelines for Legal Requests.
This United States Regional Privacy Notice ("US Notice") supplements our Privacy Policy and all supplemental privacy policies on thera-posture.com. This US Notice is for individuals residing in certain US states and is designed to help you better understand how we collect, use, and disclose your personal information and, depending on how you use theraposture.com and where you reside, how to exercise available rights under various applicable privacy laws in the US, specifically the California Consumer Privacy Act, the Colorado Privacy Act, the Connecticut Act Concerning Personal Data Privacy and Online Monitoring, the Utah Consumer Privacy Act, and the Virginia Consumer Data Protection Act (collectively, the "US Privacy Laws").
To provide our products and services to you, we must process information about you, including personal information. We do not "sell" your personal information as that term is defined under US Privacy Laws.
Here is a summary of the categories of personal information we may have collected about you over the past 12 months and with whom we may have disclosed that information to, depending on how you use our services.
We use and share your personal information for the purposes set out in thetheraposture.com Privacy Policies. For categories of sensitive personal information that we collect, we only use or disclose such information either with your specific consent when required, or as otherwise permitted by law.
Because we need your personal information to provide TheraPosture services, we generally keep your personal information, including sensitive personal information, until you tell us to delete your information. We may also keep personal information to comply with legal obligations.
Depending on where you live, you may have some or all of the following rights:
To exercise your rights, including the “right to know” and “right to delete,” please submit a request through our email atadmin@thera-posture.com.
Please note that to protect your information and the integrity of our products and services, we may need to verify your identity before processing your request. In some cases, we may need to collect additional information to verify your identity, such as your email address or a government-issued ID.
Under US Privacy Laws, you may also designate an authorized agent to make these requests on your behalf. If you use an authorized agent to submit a request, we may need to collect additional information, such as a government-issued ID, to verify your identity before processing your request to protect your information.
For information on the CCPA requests we have received, please seehere. In certain states, you may have the right to appeal our decision regarding a request related to these rights. If you wish to appeal a decision, please contact us via email at admin@thera-posture.com.
We will not discriminate against you for exercising any of these rights.
If you would like to ask about or have concerns about how we process your personal information, please contactadmin@thera-posture.com. If you want to make a request relating to your personal information, please contact us using the methods set out in the section immediately above.
